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Notes on shipping what works.
QA, feedback, AI-assisted development, and what today’s sites need to catch issues and fix them fast.
FIELD GUIDE · OCTOBER 28, 2026 · 3 MIN READ
How to run a client review without forty emails
Client feedback rounds drag on because feedback arrives scattered, vague, and late. A simple review process that gets clear, actionable feedback in one pass.
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FEEDBACK LOOP · OCTOBER 23, 2026 · 4 MIN READ
Close the loop, or people stop giving feedback
Feedback is a conversation, not a form. Why the moment after someone reports a problem matters more than the report itself, and how to make it count.
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FIELD GUIDE · OCTOBER 21, 2026 · 3 MIN READ
A 30-minute QA checklist before any website launch
You do not need a QA team to catch the bugs that embarrass a launch. A practical checklist you can run in half an hour on any site, built with anything.
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PRODUCT UPDATES · OCTOBER 16, 2026 · 4 MIN READ
Meet FeedbackDots: feedback, right where it happens
The first of our monthly product updates. What FeedbackDots is, how a report comes together, and everything that has shipped since launch in September.
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FEEDBACK LOOP · OCTOBER 16, 2026 · 4 MIN READ
A screenshot is not a bug report
Most bug reports arrive missing the five facts a developer needs to fix them. Here is what good QA feedback actually contains, and how to stop chasing it.
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