Collecting feedback on a Canva website.
Canva Websites do not run custom scripts yet, so no feedback widget can be installed there. Here is the honest answer and the quickest way around it.
Free to try · No credit card required
WHERE IT GOES
Not supported by Canva Websites today
Canva Websites cannot run custom scripts yet. Publish with a builder that can, then install in minutes.
QUICK ANSWER
FeedbackDots cannot be installed on Canva Websites because Canva does not currently allow site-wide custom JavaScript. To collect visual feedback, publish the site with a builder or host that accepts custom scripts, such as Framer, Webflow, Wix, or Squarespace, and add the FeedbackDots snippet there.
STEP BY STEP
Can you add FeedbackDots to Canva?
- 01
Know the limit
Canva Websites do not currently support site-wide custom JavaScript injection.
- 02
Use a builder that allows scripts
Use a host or site builder that allows custom scripts, then install this snippet there.
CANVA TIPS
- Framer and Webflow are the closest to Canva’s visual editing if you are moving a design over.
- If Canva adds custom code support, this guide will be updated with the exact steps.
WHAT YOU GET
Bug reports you can act on, not “it looks broken.”
DROP A DOT
Point at the problem
Visitors click the launcher, drop a dot on the exact element that is wrong, and add a note. No account and no screenshot tools.
FULL CONTEXT
Everything a fix needs
Every report arrives with an annotated screenshot, page URL, console logs, device and browser details, and a session replay.
LINEAR + SLACK
Straight into your workflow
New reports land in your dashboard and can open a Linear issue and post to Slack, so nobody retypes a bug.
FAQ
FeedbackDots for Canva, answered.
Can I add custom code to a Canva website?
Not today. Canva Websites do not let you add site-wide JavaScript, which any script-based widget, including FeedbackDots, needs to run.
Can I embed FeedbackDots as an iframe in Canva instead?
No. An embed runs inside its own frame, so it cannot see or screenshot the rest of your Canva page. The widget has to load on the page itself.
Is FeedbackDots free to try?
Yes. The Starter plan is free to try with 1 seat, 25 tickets per month, and 1 domain, and no credit card is required. Starter includes the API and MCP server with up to 1,000 requests a month, and support is through the docs. The Pro plan is $49 per month for unlimited tickets, up to 10 seats, up to 3 domains, surveys and feature requests, integrations, and email support.
What does each feedback report include?
Each report includes the visitor’s note, an annotated screenshot, the page URL, console logs, device and browser details, and a session replay recorded by the widget.
Where do reports go?
Reports appear in your FeedbackDots dashboard. If you connect Linear or Slack in project settings, each new report can also open a Linear issue and post a Slack message with a link back to the full report.
