A Userback alternative with AI agents built in.
Visual bug reports, NPS and feature voting from one snippet, plus an MCP server on every plan so Claude Code and Cursor can fix what users report.
Free to try · No credit card required
QUICK ANSWER
FeedbackDots is a Userback alternative focused on teams that build with AI coding tools. Users drop a dot on the page, and each report includes an annotated screenshot, console logs, the page URL and a session replay. The REST API and MCP server are included on every plan, so agents such as Claude Code and Cursor can read and close reports. There is a free Starter plan, and Pro is $49 a month for up to 10 seats with NPS, feature voting and Linear, Jira, GitHub and Slack routing.
WHY TEAMS SWITCH
FeedbackDots vs Userback
Userback is a user feedback tool with visual bug reporting, session replay, surveys and a feature request portal.
MCP and API on every plan
Connect Claude Code or Cursor once and your agent can list reports, read the context and mark them fixed.
One flat Pro price
Pro is $49 a month for up to 10 seats, with unlimited tickets, surveys, feature voting and integrations.
Tell reporters it is fixed
Turn on reporter updates and the person who reported a bug gets an email when it is resolved.
Client review built in
Guest review links and a read-only client portal make FeedbackDots work for agency projects too.
WHEN USERBACK MAY FIT BETTER
- You need integrations FeedbackDots does not offer yet, such as Asana, ClickUp or Trello.
AT A GLANCE
What FeedbackDots includes
- FREE PLAN
- Starter: 1 seat, 25 tickets a month, 1 domain
- PAID PLAN
- Pro: $49 a month ($32 billed yearly) for up to 10 seats
- INSTALL
- One script tag. Reporters need no extension or account
- EACH REPORT
- Annotated screenshot, page URL, console logs, device info, session replay
- ROUTING (PRO)
- Linear, Jira, GitHub Issues, Slack and signed webhooks
- SAME SNIPPET (PRO)
- NPS surveys and feature-request voting
- CLIENTS (PRO)
- Guest review links and a read-only client portal
- AI AGENTS
- REST API and MCP server on every plan, for Claude Code and Cursor
PRICING
Starting prices compared
| TOOL | PAID PLANS FROM | BEST FOR |
|---|---|---|
| FeedbackDots | Free Starter, then $49 / month for 10 seats | Small teams and agencies building with AI tools |
| BugHerd | $50 / month | Agencies collecting client feedback on websites |
| Marker.io | $39 / month | QA and product teams that live in an issue tracker |
| Usersnap | $69 / month | Product and customer teams running feedback programs at scale |
| Userback | $29 / month | SaaS teams collecting feedback from users in their product |
| Jam | $16 / creator / month | Internal teams who report bugs from their own browsers |
Prices from each vendor’s public pricing page, checked October 2026. Check their sites for current pricing.
FAQ
Switching from Userback, answered.
Does FeedbackDots include session replay?
Yes. The widget records the 30 seconds before someone opens it, so you can watch what led up to the bug.
Which AI tools work with FeedbackDots?
Any MCP client, including Claude Code, Cursor, VS Code and Windsurf. The docs have the setup for each.
Try it next to Userback.
Add the snippet to a staging site in two minutes. No credit card required.
Try FeedbackDots free